With every order over $59, we wrap up your chosen items with love and send them out with free global shipping. We aim to dispatch your package within 48 hours, asking for a little patience of 5-10 business days to warmly welcome your pet's new treats at your doorstep.

We embrace a variety of secure and comfy payment methods, including the trusty PayPal, Visa, MasterCard, and the flexible Afterpay, ensuring your shopping experience is as smooth as your pet's fur.

Absolutely! Your happiness and that of your pet's is our top priority. If the fit isn't perfect, we offer a snug 30-day window for free returns and exchanges, no questions asked, with a money-back guarantee to ensure you feel fully supported.

As soon as your package sets off on its journey, you'll receive a confirmation email that's as exciting as a walk in the park. It includes a tracking number, so you can watch every step of your order's journey to your door.

If you need to return something, we understand. Life with pets can be unpredictable! We process returns within 5-7 business days of receiving your package, ensuring a smooth and speedy refund to your original payment method.

If something's amiss with your order, perhaps a wrong item or a little hiccup along the way, please let us know straight away. We're here to make things right

We're all ears and tails! Reach out to our customer service team via email, phone, or our website's contact form. We're eager to help with any questions or cuddles you might need.